(623) 374-9737 or (602) 989-2858 M-F 9am to 5pm MST
Online orders:
All Online transactions are VeriSign secured through our webhost CityMax
Shipping limits:
Standard shipping options: UPS/ USPS
Our shopping cart uses the automated "Shipping Cost Calculater" provided by UPS and USPS.
When will my order beShipped? Please allow two to four weeks from date the order is placed. We try our best to get orders shipped promptly and most ship within three business days. Generally the heavier magnetics that are manufactured as ordered take longer to ship.
IMPORTANT Shipping Notice: We can not be responsible for damaged packages accepted and opened by our customers. PLEASE DO NOT OPEN DAMAGED PACKAGES. If you receive a damaged package please call the Carrier's Customer Service number and report damage Immediatly..
*** Our 30 Day Customer Guarantee does Not apply to International orders because of the prohibitive cost of shipping.
Delivery times are Not guaranteed. Additional charges may apply, but will not be billed until authorized by you. We are Not responsible for any action by Customs which may include the non-release of package(s), levy of duty or import taxes, tariffs, fees, etc. We are Not responsible for the services provided by the Carrier of the shipment.
Customer guarantee:
30 Day Customer Satisfaction Guarantee
If you are not pleased with your new Polar Power magnetics, you may return the product[s] for a refund within 30 days of the date order is received. Certain restrictions apply.
*** There is a 20% Restocking Fee on all returned merchandise. Shipping is non-refundable.
*** Books and Reports are non-refundable.
We will gladly replace the product at our expense if there are any manufacturing defects noticed within 90 days of receiving order.
Specially made items: The Super Magnetic Bed Grid Systems, Super Brain Unit and Suspension Units are Non-refundable. All other items may be returned for a refund within 30 days of receiving order provided they are in good condition and have not been altered in any way.
Return policy:
Item(s) may be returned for a Refund within 30 days of date order was received. Literature, books, research reports are Non-Refundable.
Important:
*** Returned Item(s) without Return Authorization Number will not be refunded.
For Return Authorization please call us:
1 (623) 374-9737 Monday - Friday 9 a.m. to 5 p.m. MST.
You may wish to insure your return package. We cannot be responsible for lost packages.
We will issue a Refund promptly after receiving product(s) in Clean and Unaltered condition. All refunds will be paid by Company Check. If you placed your order by telephone, mail or email we reserve the right to refund to the original purchasing credit card. We will send an email confirmation of refund with details after the refund has been issued..
Payment options:
VISA, MasterCard, Discover, PayPal, Post Office Money Order.
WEBSITE UPDATED 01~25~2012 by webdesigner :Thomas-John: Strizak. All rights reserved. Without Prejudice UCC 1-308 :COPYRIGHT: :COPYCLAIM: May 2000 ~ 2012
:Arizona Unipole Magnetics / www.azunimags.com
For the DR Philpott designed and approved Polar Power magnetic therapy products.
